KeyPlay Business Solutions

Frequently Asked Questions

Frequently Asked Questions:

Why are we different?

Because we strive to apply our Core Values and encourage all those we deal with to do the same. Our core values are:

• Honesty
• Respect
• Professionalism 
• Valuable Solutions
• Uncompromising Service 
• To visit your business premises
• To return phone calls and emails within 24 hours
• To provide accounting software support via our KPBS Computer Portal
• To provide hundreds of Small Business Improvement ideas via our Small Business Hub.

What are our Fees ?  

As Accountants and consultants we work on hourly rates. Jobs are completed by our team and are allocated depending on the skill, acumen and experience required.

Potential business clients receive the first half hour of their first consultation at our office free of charge. After the first half hour, our normal rates apply. Potential new business clients will then receive at no cost:

• a written proposal identifying work to be completed and associated fees. To do this we usually need copies of your previous years financial statements and income tax returns and details of any extra requirements.

• If our proposal is accepted clients receive a new client information package.

All new clients receive a copy of our engagement letter and Terms of Trade.

Do We Offer Business Coaching ?

Yes, we do this via our Small Business Hub. Our Hub holds hundreds of business improvement, tried and tested, techniques to action and implement. The Hub covers these Seven Key Steps:

Our business coaching involves stepping the business owner through Seven Key Stages. Each Stage building on the previous one. Clients of KeyPlay have automatic assess to this Hub, which automatically adds massive value to any KeyPlay Business Solutions Client.